Products & Services

aiCare is an artificial intelligence chat agent presenting the new generation of chat bot applications. The aiCare chat agent can understand users input in natural language and provides very close experience of human customer service agent.

  • aiCare can be trained from historical customer interactions or social media comments from customers to respond and categorize new customers complains.
  • Not only the agent can understand and record customers’ requests or complains, but also, it can ask for additional information related to the enquiry and can take pre-defined action to solve the complaint.
  • aiCare is also equipped with backend control dashboard helping the customer care’ staff to monitor the system performance and interfere in categorization when needed. The admin dashboard allows also for response script to be defined and for human agent to handle the customer whenever it’s required.
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aiFeed is an AI-powered platform for social media and web monitoring, analysis, and reporting. It uses advanced technologies such as natural language processing, machine learning, and data mining to collect and analyze large amounts of data from social media platforms and web sources.

  • aiFeed can provide valuable insights and network analysis that are not available on similar platforms as it uses state of the Art artificial technologies to generate several reports serving modern businesses and institution needs for knowing more about their customers, competitors, and business environment.
  • With aiFeed, businesses and organizations can monitor and track their online presence, identify emerging trends and topics, and gain insights into consumer sentiment and behavior.
  • The platform is language-agnostic, currently supporting Arabic, English, French, and Turkish, and can be customized to support additional languages.
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aiPages is a product that offers a unique solution to the challenge of digitizing different types of printed publication that are available only as paper format or scanned images. By scanning and extracting the content of publication pages, it allows users to access important historical information quickly and efficiently.

  • The product’s focus on indexing and making the extracted content immediately available for search and use in both digital and scanned formats ensures that users can find what they need easily and in the format they prefer.
  • The use of AI technology to extract content from scanned pages is a powerful feature of the product, as it ensures that the extracted content is accurate and reliable. This makes it a valuable tool for researchers and historians who need to access and analyze old newspaper articles for their work.
  • The product’s ability to make the scanned pages available alongside the extracted content is also an important feature. While the extracted content is useful for search and analysis, some users may still prefer to view the original scanned pages for context or other reasons.
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